At Classiccostumesaga.com, we strive to ensure your orders are processed and delivered in a timely manner. This Shipment and Delivery Policy outlines our shipping process, delivery timelines, and other important details related to your purchase.
1. Processing Time
Once your order is placed and payment is confirmed, we begin processing it immediately. Processing typically takes 3 – 4 business days, during which we verify your order details, prepare the product for shipment, and coordinate with our shipping partners.
2. Shipping Time
International Orders: Orders are delivered within 7 to 10 business days after the processing time.
Domestic Orders: Orders are delivered within 3 to 4 business days after the processing time.
All orders are delivered directly to your doorstep through reputed and trusted shipping companies to ensure safe and timely delivery.
3. Delivery Partners
We work with reputable and reliable shipping companies to deliver your order. Our partners are selected based on their ability to provide secure and efficient deliveries.
4. Delivery Locations
We offer delivery to most locations across the globe. If there are any shipping restrictions or limitations based on your location, we will inform you at the time of order confirmation.
5. Shipping Charges
Shipping charges will be calculated and displayed at checkout, based on your location and the size of your order. Any additional customs or import duties (if applicable) will be the responsibility of the customer.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing tracking details. You can use this information to monitor the progress of your shipment.
7. Delayed Deliveries
In rare cases, delivery may be delayed due to unforeseen circumstances such as weather conditions, customs clearance, or other factors beyond our control. If you experience a significant delay, please contact us at [email protected], and we will work with the shipping provider to resolve the issue.
8. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please notify us within 48 hours of receiving the order. We will investigate the issue and work to resolve it as quickly as possible, either by offering a replacement or refund based on the situation.
9. Contact Information
For any questions or concerns regarding your shipment, please contact us at:
Email: [email protected]
Website: www.classiccostumesaga.com
