At ClassicCostumeSaga.com, all products are custom-made to order based on the specific requirements of our customers. As such, we do not provide refunds for any orders once they have been placed.
Order Approval Process
To ensure that the product meets your exact specifications:
1. The order details and design specifications will be shared with you for review and approval before production begins.
2. Once you approve the order details, we will proceed with production. It is the customer’s responsibility to carefully review all details, as no changes or cancellations will be allowed after approval.
Exceptional Cases
While refunds are not available, if there is an issue with the delivered product that does not match the approved order details, you may contact us within 1 business day of receiving your order:
Phone/WhatsApp: +91 94794 78822
Email: [email protected]
Our team will review your concerns and address genuine issues to resolve them appropriately. However, discrepancies due to customer oversight during the approval process will not be eligible for resolution.
Quality Commitment
At ClassicCostumeSaga.com, we are committed to delivering high-quality, personalized products. By implementing a thorough approval process, we aim to minimize errors and ensure that your order meets your expectations.
We appreciate your understanding and cooperation in our made-to-order process.
